Practical IT drill design brings together emergency response and operations, business continuity, disaster recovery, and IT architecture. During this talk, you will learn key concepts in emergency operations center and incident headquarters design, methods of introducing such concepts to your organization, and a sequence of basic-to-advanced drill designs.
Keeping IT folks engaged in a drill simulation can be very challenging. Become a practical gamemaster worthy of designing and executing drills on likely emergency scenarios and realistic function failures for your organization.
Adele Shakal currently heads up project and knowledge management at Metacloud, Inc., a cloud solutions company providing Carbon|OS, non-stop private cloud based on OpenStack. In her prior work in technical project management at USC ITS, she designed IT emergency operations and the ITS Great Shakeout 2011. She has more than two decades of experience in IT project management, business process design and continuity, knowledge management, emergency operations and drill planning, service management and system administration, with Bachelor of Science in geochemistry from California Institute of Technology. She has presented at CENIC, EDUCAUSE, APRU, USENIX LISA and CascadiaIT conferences.